Refund policy
Payments for WrapAround Pro are final. Here's why that's fair, and what to do if something has gone wrong.
The policy
Monthly and yearly charges for WrapAround Pro are not refunded, including a period you've already started. Cancelling stops the next charge, and Pro keeps working until the end of the period you paid for.
Why that's fair
- You can try every Pro setting first. Justify, cut-outs, shapes, behind and in front all work in the preview on the free plan, on your own page. Only Apply asks for Pro.
- The free plan really works. Wrapping text, dragging and left, center and right alignment stay free, with no limit.
- What you applied stays yours. Applied text is regular Canva text. It doesn't change or disappear if you cancel.
- Cancelling is easy. It's one button on the billing page, and nobody asks why.
If something went wrong
Email wraparound@bossify.com and we'll fix it, especially if:
- you were charged twice, or charged after you cancelled
- you don't recognise a charge
- you paid and Pro won't unlock
- something on our side broke and you couldn't use what you paid for
Those are our mistakes, not refund requests, and we put them right.
Your legal rights
If the law where you live gives you a right to cancel and get your money back, such as in the UK or the EU, that right comes first and we'll honour it. This policy only covers what goes beyond the law.
How to cancel
Open your account and press Manage billing. That takes you to Stripe, where cancelling is one button. Every receipt Stripe emails you also has a link to the same page.